Tag: #ServiceNow
Human-centered ITSM — a flexible backbone for agile digitization among regional BFSI entities
It is no secret that COVID-19 accelerated digital transformation; already a hot talking point across the Middle East, it became essential to business continuity...
Mitigating cloud concentration risk in the banking sector
In the financial services industry, concentration risk is a component of operation risk, which, along with market, credit, and liquidity risk, comprise financial regulators’...